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Contact

Talk to the people who would do the work.

Tell us what you're building, or what's already built and underperforming. Every first reply includes a real observation about your situation, so you can judge how we think before you spend a dollar on it.

01Write to us

Tell us what's going on

Pick the reason that fits and your message goes to the right place. That includes the statutory requests that Privacy, Terms and the Credits policy send here.

Pressing Send it opens a prewritten message in your own email app, addressed to hello@houtoslabs.com. Nothing is stored on our servers, and nothing reaches us until you press send in your mail app. If no mail app opens, we show you the message so you can copy it.

Prefer plain email? hello@houtoslabs.com is the same inbox, with no form in between.

02What happens next

A person reads it

Step 01 · the reply

A person replies, with something specific

A person writes back, usually with something we noticed about your site, system or plan. There's no auto-responder and no drip sequence. If we're the wrong fit, we'll say so.

Step 02 · the reading

Evidence before any proposal

Most engagements start with a graded reading of what already exists. The measurement shapes the scope. What's easiest to sell doesn't get a vote.

Step 03 · the plan

Scope, sequence and exit gates

A written plan with the phases, the decision points, and the measurable gate each phase has to pass. You'll know what "done" means before we start.

03Who this is for

And who it isn't

Founders shipping something ambitious. Technical teams who want a partner that reads the code as closely as the deck. Owners who need a straight reading of a system before they spend on it. If you're after flattery, look elsewhere. We grade.


04Where each reason goes

Sent here by Terms, Privacy or the Credits policy?

They send you here on purpose. Choose the matching reason in the form and it reaches the right person.

  • Redeeming your $50 development credit. We confirm your balance and apply it to the engagement. The terms are in the Credits policy: the credit is valid 90 days from your first purchase, and refills stack inside that same window rather than extending it.
  • Billing or a charge. Card checkout is not live yet, so no payments have been processed and no receipts exist. When it launches, Stripe processes payments and your Stripe receipt is the billing record.
  • A privacy or data request. Access, correction, deletion or objection. The Privacy Policy says what we hold and why.
  • An accessibility barrier. Tell us the page and what happened. Our open issues and untested areas are listed by name in the Accessibility statement.
  • A statutory rights request. Our policy is credit rather than cash, but the law comes first. Where a non-waivable right applies to you, our policy does not remove it (Credits policy § 06).

Informational, not legal advice.

05Who you are reaching

The firm behind the grade

Houtos LabsEvaluation-led web, app and web3 development. Maker of The Grader.
100% in-houseNo offshore hand-off. The people who grade your site are the people who would build it.
Oregon & California, USAWhere we work from. We build for clients anywhere.
25+ yearsBuilding production systems.
hello@houtoslabs.comOne inbox, read by a person. Every form on this site sends here.

Those are the facts we can stand behind. You won't see client logos, borrowed testimonials or counts we can't show you. We publish the rubric we grade against instead, and we run it on our own site.

Try the instrument before you talk to us.

Run your site through The Grader, the same reading our own releases have to pass. It's free, and it signs you up for nothing.

Grade my site